Terms Of Service

TOS - Terms of Service

 

Agreement between User and https://hmbcloud.com

Welcome to https://hmbcloud.com. The https://hmbcloud.com website (the "Site") is comprised of various web pages operated by Half Moon Bay Cloud ("HMBCLOUD"). https://hmbcloud.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://hmbcloud.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

  

https://hmbcloud.com is a Web Hosting Site. 

  

Half Moon Bay Cloud is a VPS/Shared Hosting company that provides dedicated server, VPS, and other networks services 

  

Electronic Communications

Visiting https://hmbcloud.com or sending emails to HMBCLOUD constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

  

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that HMBCLOUD is not responsible for third-party access to your account that results from theft or misappropriation of your account. HMBCLOUD and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion. 

  

Children Under Thirteen

HMBCLOUD does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://hmbcloud.com only with the permission of a parent or guardian. 

  

Cancellation/Refund Policy

All sales are final and are not subject to a refund. Any products/services that used more than 1% of allocated bandwidth are not eligible for any refunds.

 

 

Chargebacks and Paypal Disputes

Filing or lodging a Paypal dispute or initiating a chargeback will result in the immediate suspension of our services to all accounts under your name and, at our discretion, any other associated accounts until the dispute is resolved. Additionally, you may be charged for any chargeback fees incurred by us, and for time spent dealing with the dispute (e.g. any time we spend locating and suspending affected services, communications with payment processors and banks, dealing with your support tickets, etc.). In such cases, we will bill an appropriate fee per hour in 15-minute increments, and our services to you will not be resumed until your account is paid in full.

 

Support

By using our services you are affirming that you have sufficient knowledge to manage all aspects of a computer running a Linux-based operating system on your own and without any assistance from us. You shall be responsible for managing and configuring the services you purchased from us. We are only responsible for the host server, and we will not assist or provide any services pertaining to installing or configuring applications, troubleshooting, recovering from backups, etc on the VPS that we allocate to you.

  

Links to Third Party Sites/Third Party Services

https://hmbcloud.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of HMBCLOUD and HMBCLOUD is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. HMBCLOUD is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by HMBCLOUD of the site or any association with its operators. 

  

Certain services made available via https://hmbcloud.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the https://hmbcloud.com domain, you hereby acknowledge and consent that HMBCLOUD may share such information and data with any third party with whom HMBCLOUD has a contractual relationship to provide the requested product, service, or functionality on behalf of https://hmbcloud.com users and customers. 

  

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use https://hmbcloud.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to HMBCLOUD that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of HMBCLOUD or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. 

  

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. HMBCLOUD content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of HMBCLOUD and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of HMBCLOUD or our licensors except as expressly authorized by these Terms. 

 

Acceptable Use

We do not tolerate the following activities on our servers:

Spamming (including unsolicited email, search engine spam, doorways, form spamming, etc.);

Mass mailing of any type (including double opt-in) – only occasional/incidental transactional emails are allowed to be sent from our network;

Denial of service (“DoS”) or other attacks (whether outgoing or incoming);

Hacking (including situations where a VPS was hacked);

Distribution of malware/viruses, with or without your knowledge;

Port scanning;

Cryptocurrency mining;

Hosting Minecraft Services;

Hosting Free or Paid VPN services for the public;

Using 100% of any resources for a long period of time (except Dedicated Services);

IRC activity (client, server, bot, etc.);

Distribution of trademarked or copyrighted content (e.g. mp3s, movies, etc.) that you do not own or have a valid license to distribute – we honor all DMCA complaints;

Cracked software, unauthorized replicas, counterfeit and illegal items, and the like, and links to such content;

BitTorrent (trackers, clients, files, links, etc.);

Nested virtualization (e.g. running Qemu) – Docker is a permitted exception;

Open proxy servers (due to abuse committed through open proxies);

Open DNS resolvers, open port mappers, open NTP servers available via UDP protocol (due to DoS amplification attacks);

Tor relays and exit nodes;

Pornography and other sexually explicit content;

Data mining, crawling;

API abuse (e.g. making excessive or unjustified API calls); or

Using abusive language towards our employees, spamming our support ticket queue with the same question or issue, threats of any kind, and any other conduct we reasonably deem unacceptable.

 

We have an overriding policy that you may not abuse our services. If we determine that you are in breach of these policies (including but not limited to those described in this ToS), we may suspend our services to you indefinitely. Your services may be restored at any time to our discretion after an investigation. 

 

Accounts

You are the account holder with us, and each VPS you use represents a separate service. By purchasing our services you are affirming that you are using your real name and sufficient valid contact information. We may suspend or terminate our services to you at any time if your contact information contains invalid information (e.g. incorrect name, address, phone number, etc.).

 

We do not allow the assignment, sale, or transfer of customer accounts from one person or entity to another. You have no right to assign, sell, or otherwise transfer your rights under this TOS to anyone.

 

International Users

The Service is controlled, operated, and administered by HMBCLOUD from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the HMBCLOUD Content accessed through https://hmbcloud.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations. 

  

Indemnification

You agree to indemnify, defend and hold harmless HMBCLOUD, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. HMBCLOUD reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with HMBCLOUD in asserting any available defenses. 

  

Arbitration

In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. 

  

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and HMBCLOUD agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. 

  

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. HALF MOON BAY CLOUD AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. 

  

HALF MOON BAY CLOUD AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. HALF MOON BAY CLOUD AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. 

  

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HALF MOON BAY CLOUD AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF HALF MOON BAY CLOUD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 

  

Termination/Access Restriction 

HMBCLOUD reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

  

You agree that no joint venture, partnership, employment, or agency relationship exists between you and HMBCLOUD as a result of this agreement or use of the Site. HMBCLOUD's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of HMBCLOUD's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by HMBCLOUD with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

  

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and HMBCLOUD with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and HMBCLOUD with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English. 

  

Changes to Terms

HMBCLOUD reserves the right, in its sole discretion, to change the Terms under which https://hmbcloud.com is offered. The most current version of the Terms will supersede all previous versions. HMBCLOUD encourages you to periodically review the Terms to stay informed of our updates. 

  

Contact Us

HMBCLOUD welcomes your questions or comments regarding the Terms: 

  

Half Moon Bay Cloud 

PO Box 882043 

San Francisco, California 94188 

 

Email Address: 

[email protected] 

  

Telephone number: 

1(415)7421863 

  

Effective as of May 01, 2020